Services

— Investment & Engagement —

Built quietly.
Priced honestly.

A modular system of engagement — from a single hour of strategy to long-term operational architecture. Choose what meets you where you are.

— 01 —

By the hour

For the founder who needs precision, not a program. Pay for the time you need.

— 02 —

By the project

Defined deliverables with fixed pricing. The blueprint, the audit, the build.

— 03 —

By the team

Ongoing oversight scaled to your size. Quiet protection at every stage.

00
— Pillar Zero —

The Foyer

Entry, on your terms. For the founder who isn't ready for a program — or for the operator who only needs one specific answer. Quick calls, async advice, group hours, and a library of templates you can take home tonight.

— A · By the moment — Quick & async
— Async —
The Voice Note
Send a question. Receive a memo.
$95
/ ONE EXCHANGE
  • Submit your question in writing
  • Receive a 5–10 minute voice memo
  • Returned within 48 hours
  • One follow-up clarification included
— Written Audit —
The Written Word
No call. Just clear answers.
$250
/ ONE DELIVERABLE
  • Submit one asset (pricing, site, plan, contract)
  • Receive a written audit + recommendations
  • Delivered within 5 business days
  • Async Q&A for 7 days after delivery
— B · By the chair — Private specialty sessions
The Pricing Call

45-min private 1:1 Zoom · rates & packages, restructured live.

$145
The Money Conversation

60-min private 1:1 Zoom · cash flow, owner pay, margins.

$195
The Walk-Through

90-min private screen-share · we pull apart one asset together.

$295
The Founder's Day

Half-day private deep dive · one topic, fully focused.

$750
— C · By the page — The Library · take home tonight
Single Template

One workbook or worksheet · instant download.

$35
The Compliance Checklist

DIY readiness audit for service businesses.

$55
The Workbook Bundle

Five core workbooks · pricing, hiring, planning.

$95
Contract Template Pack

Client, employee, vendor & contractor templates.

$185
The DIY Planning Kit

Full annual plan templates + financial model.

$295
The Hiring Toolkit

Job descriptions, interview scorecards, offer templates.

$225
01
— Pillar One —

Consult

One-on-one strategy for service-based founders. Pricing, positioning, hiring, systems, growth. Sessions are private, recorded, and followed by written summary and action plan.

— A · By the hour — Strategy sessions
— Single Session —
The Discovery
One hour. One question answered.
$300
/ HOUR
  • 60-minute private call
  • Pre-call intake form
  • Written summary within 48 hours
  • One follow-up email
— Deep Dive —
The Long Night
Six hours, one day, full focus.
$1,400
/ DAY · $233/HR
  • Six-hour intensive (in-person or virtual)
  • Pre-work review of your business
  • Full strategy document delivered
  • 30-day async follow-up included
— B · By the project — Defined engagements
— Package —
The Pricing Audit
Rates, packages, positioning.
$1,500
/ FIXED · 2 WEEKS
  • Full review of current pricing
  • Competitive market analysis
  • Restructured rate card delivered
  • Rollout messaging for clients/team
— Package —
The Hiring Blueprint
Build a team that stays.
$2,500
/ FIXED · 3 WEEKS
  • Job architecture + comp structure
  • Interview frameworks + scorecards
  • Onboarding sequence template
  • 90-day evaluation rubric
— Package —
The Scale Map
Ninety days. One direction.
$3,500
/ FIXED · 4 WEEKS BUILD
  • 90-day operational growth plan
  • Revenue + capacity modeling
  • Weekly milestone framework
  • Two implementation calls included
02
— Pillar Two —

Plan

Long-form business architecture. Group programs, financial modeling, and multi-year roadmaps. The blueprints that turn ideas into infrastructure.

— A · By the cohort — Group programs
— 6 Months · Group of 8 —
The Quiet Hours
Mastermind for service founders.
$4,800
/ COHORT · OR $850/MO
  • Twice-monthly group calls
  • Private community channel
  • Two 1:1 sessions with founder
  • Frameworks + workbook library
— 12 Months · Annual —
The Operating System
Full-year financial + ops planning.
$12,000
/ YEAR · OR $1,100/MO
  • Monthly strategic 1:1 (12 sessions)
  • Quarterly financial review
  • Annual operating plan + budget
  • Always-on async support
— B · By the project — Architecture builds
Financial Model Build

Three-statement model, scenarios, KPIs.

$3,500
12-Month Operating Plan

Revenue, capacity, hiring, cash flow.

$5,500
Multi-Year Roadmap

Three-year strategic + financial plan.

$9,500
Second-Location Feasibility

Site, capital, staffing, ROI analysis.

$6,500
03
— Pillar Three —

Management

Risk strategy, business insurance, and operational oversight. Monthly retainers scale to the size of your team — defense as part of the offense.

— A · By the team — Monthly retainer · scaled to headcount
Tier Team Size Includes Monthly
The Solo SuiteFor independents & owner-operators
1 – 2 employees
Insurance audit · contract templates · quarterly check-in · annual policy review
$350/ MONTH
The Small HouseFor early-stage teams
3 – 7 employees
Everything in Solo + monthly call · HR policy support · vendor + lease review
$650/ MONTH
The Established RoomFor growing operators
8 – 15 employees
Everything prior + bi-weekly oversight · risk dashboard · compliance calendar · semi-annual ops review
$1,150/ MONTH
The Quiet EmpireFor multi-location & scaled teams
16 – 30 employees
Full operational oversight · weekly check-in · multi-location coordination · executive risk reporting
$1,950/ MONTH
The EstateEnterprise & multi-entity
30+ employees
Custom-built engagement · dedicated time · entity-level structuring · board-ready reporting
Custom/ INQUIRE
— B · By the service — One-time engagements
Risk Audit

Full review of exposure, gaps, coverage.

$1,200
Insurance Strategy + Setup

Carrier selection, policy build, broker liaison.

$2,400
Contracts + Compliance Package

Client, employee, vendor agreements rebuilt.

$3,800
Crisis Response Engagement

30-day intensive when something has gone wrong.

$4,500
— C · By the system — Operations & business management
The Operations Audit

Two-week review of how the business actually runs.

$1,400
The SOP Build

Documentation of recurring processes & systems.

$2,500
Workflow Optimization

Process audit + redesign for efficiency and margin.

$1,800
Daily Operations Retainer

Ongoing oversight · decisions · vendor management.

$1,400/ MO
— D · By the staff — People & employee management
The Employee Handbook

Full handbook · policies, procedures, expectations.

$1,800
Performance Framework

Reviews, scorecards, growth paths for your team.

$1,200
Team Development Program

Quarter-long training & coaching engagement.

$2,200
Manager Coaching Retainer

Ongoing coaching for owner-operators leading teams.

$950/ MO
Job Description Build

Define & document one new role · ready to post.

$145/ ROLE
New Hire Onboarding Plan

Structured 30/60/90 day plan for one new hire.

$195/ HIRE
Performance Improvement Plan

Drafted PIP document + delivery guidance.

$245/ CASE
Team Conflict Mediation

Facilitated conversation between team members.

$275/ INCIDENT
— E · By the case — Complaints, reviews & resolution
Client Complaint Framework

Response templates · escalation paths · recovery scripts.

$850
Live Complaint Mediation

Real-time handling of an active client situation.

$395/ CASE
Discrepancy Investigation

Financial or operational audit · find the root cause.

$750/ CASE
Dispute Prevention Setup

Proactive systems · keep small issues from becoming crises.

$1,400
Negative Review Response

Public response drafted · returned within 48 hours.

$95/ REVIEW
Customer Recovery Email

Personalized recovery message · drafted & ready to send.

$145/ CASE
Complaint Triage Call

45-min call to walk through one situation, live.

$225/ CASE
Review Recovery Plan

Profile audit + recovery plan for one client situation.

$275/ CASE
04
— Pillar Four —

Reach

Marketing strategy for service-based founders. From positioning and brand voice to launches, content systems, and channel retainers. The work that turns a quiet operator into a known one — without losing the quiet.

— A · By the project — Marketing engagements
— 2 Weeks —
The Brand Audit
What's working, what isn't.
$1,800
/ FIXED
  • Full review of brand voice & visual identity
  • Positioning analysis vs. competitors
  • Channel performance review
  • Prioritized recommendations document
— 6 Months —
The Marketing OS
A real system, not just tactics.
$6,500
/ FIXED · 6 MO
  • Comprehensive 6-month marketing roadmap
  • Channel strategy & content calendar
  • Monthly strategic check-ins
  • KPI dashboard + measurement framework
— B · By the channel — Specialty deliverables
Brand Voice Guide

Documented voice principles · examples · do's & don'ts.

$950
Email Welcome Sequence

5-email onboarding flow · written and built.

$850
90-Day Content Strategy

Themes · pillars · calendar · post frameworks.

$1,800
Launch Blueprint

Full launch plan for new service or location.

$3,500
Single Campaign Build

Concept, copy & rollout for one campaign.

$1,200
Website Copy Refresh

Rewritten copy for up to 5 core pages.

$1,400
— C · By the month — Marketing retainers
Social Strategy Retainer

Strategy + monthly planning · you handle execution.

$850/ MO
Email Marketing Retainer

Monthly campaigns · automations · list management.

$950/ MO
Content & Editorial

Long-form content delivered monthly · blog & social.

$1,400/ MO
Full-Service Marketing

Cross-channel · strategy + execution · weekly check-in.

$2,400/ MO
— D · By the case — Quick marketing services
Single Email Draft

One announcement, promo, or launch email.

$165/ EMAIL
Social Profile Tune-Up

Bio, links, highlights, pinned posts · one platform.

$185/ PROFILE
Caption Pack

Ten on-brand captions written for your next month.

$225/ PACK
Marketing Strategy Call

60-min private 1:1 · one focused marketing question.

$275/ CALL
— Beyond the standard —

Some empires require their own architecture.

Multi-entity holdings, franchise models, family offices, and enterprises operating across markets receive bespoke engagements. Pricing is built to the work, not the hour.

Request a Conversation →

The fine print,
kept honest.

  • — 01 — Payment terms. 50% to begin, 50% on delivery for projects under $5,000. Larger engagements split into thirds. Monthly retainers billed first of the month.
  • — 02 — Discovery is free. Every engagement begins with a complimentary 20-minute fit call. We only take on work where we believe we can move the needle.
  • — 03 — Bundled rates. Combining engagements across two pillars earns 10% off the smaller. Across all three, 15%. Quietly applied at invoice.
  • — 04 — Cancellation. Hourly and packaged work refundable up to 7 days before commencement. Retainers require 30 days written notice.
  • — 05 — Confidentiality. Mutual NDA accompanies every engagement. What's said in the room stays in the room.
  • — 06 — Insurance & legal. Management services include strategic guidance and brokerage liaison; we are not legal counsel and recommend retained counsel for filings, litigation, and policy underwriting.